Name: Jabra Engage 50 II - (50 II Link) USB-C/A MS Stereo
Brand: JABRA
SKU: 111568
Price: 194.88 EUR
Availability: InStock

Jabra Engage 50 II - (50 II Link) USB-C/A MS Stereo

36 mesi

Jabra Engage 50 II - (50 II Link) USB-C/A MS Stereo

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194,88 €

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Stock 46 Codice 111568 Marca JABRA Modello 5099-299-2169 Garanzia 3 anni

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Consegna stimata Martedì, Ottobre 20

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The best headset for clear customer calls* is here – Introducing Jabra Engage 50 II. We’ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You’ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It’s ultra-lightweight yet durable enough to throw in your bag – it’s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you’ll forget it’s there. Seriously.

Built for the contact centre of today and tomorrow, Jabra Engage 50 II provides real-time call insights to ensure each customer is happier than the last. The trio of best-in-class mics make sure you sound better than ever and you’ll never miss another call thanks to an audible ringer. It’s lightweight, comfy, and built to last – like a headset hat-trick.

A headset that’s got your back

With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

It’s not rocket science. But it is very clever.

A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer’s call experience, including background noise, the position of your microphone, silence and interruptions. 1Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.Leading monitoring solutions have gone one step further and integrated our insightful call analytics with their solutions, extending their value by enabling you to access our call data together with other data within their monitoring solutions. This gives a much clearer view of the customer experience enabling you to pinpoint and address specific issues.Told you it was clever.Show me more1 Free software download required. Integrations available for selected platforms.

Magic mic

Sound quality can make or break a call, so we built Engage 50 II to be the best headset for clear customer calls*. In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that’ll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

Great comfort isn’t a given. It’s engineered.

An uncomfortable agent makes for an awkward call, so we've designed Engage 50 II to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.We’ve also popped an innovative maze-shaped pattern inside the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the most common ‘problem areas’, helping you stay relaxed and focused on the needs of your customer.*Weight varies for stereo and mono variants

One tough cookie (well, headset)

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 50 II to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet. It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Every caller, crystal clear

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…) With Engage 50 II’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.

Healthy ears. Happy agents.

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 50 II. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.We’ve included loads of groundbreaking hearing protecting technologies, including: IntelliTone™ 2.0, which keeps average noise exposure at a safe level PeakStop™ 105 dB, which prevents sudden loud noises BalancedVoice™, which processes the incoming sound for clearer calls Speech level normalisation, which keeps incoming calls at your preferred volume Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful soundsBecause hearing protection isn’t an afterthought. It’s a lifetime investment.

Smooth operator

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it’s all taken care of. But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Ditch missed calls

Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest. Set the SmartRinger to only ring when you’re away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you’re in the office.**SmartRinger only sounds when the headset is lying on a flat surface

Plays well with others

Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.2 Software may be needed for configuration. Refer to jabra.co.uk/platforms for details

Protect your focus

Say ‘no’ to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you’re busy.A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

How to use

Connect the wired headset to a compatible desk phone or computer audio port according to your workplace setup. Put the head-band over your head and adjust the ear cushions for a secure, comfortable fit. Use your softphone or PBX controls together with the headset’s audible ringer and on-device controls (if available) to manage calls and monitor real-time insights via the Engage+ software.

Recommendations

Use the headset in environments where wired connection stability is preferred. For best audio clarity, position the microphone close to your mouth but out of the direct airflow, and ensure Engage+ is installed for real-time call analytics and improved customer interactions.

Punti salienti

Real-time guidance (requires Engage+)*
3-microphone system
All-day comfort
Built-in busylight
Durable with a 3-year warranty
SmartRinger with motion detection
Black Office/Call center Head-band Headset
Wired USB connectivity
Supraaural
Microphone type: Boom -26 dB

Specifiche

Accoppiamento auricolare

Supraaural

Aggiornamenti over the air (OTA)

Altezza

54 mm

Altezza (pollici)

5.41 cm (2.13")

Altezza confezione

249 mm

Applicazioni supportate

Engage+;Jabra Direct;Jabra SDK;Jabra Xpress

Associazione semplice

Batteria ricaricabile

Bluetooth Low Energy (BLE)

Cardiofrequenzimetro

Cerniere in acciaio

Certificato per Microsoft Teams

Yes

Certificazione

Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook

Colore del cavo

Black

Colore del prodotto

Black

Compatibile con Amazon Alexa

Comunicazione in campo vicino (NFC)

Connessione automatica

Connettività multipoint

Connettività USB

Yes

Contenuto della confezione

Headset;Carry pouch;USB controller– (call control unit);Warranty and warning leaflets

Controllo vocale

Custodia di ricarica

Custodia per il trasporto

Yes

Custodia protettiva

Daisy chain

Disattivazione microfono

Elaborazione digitale del segnale (DSP)

Frequenza microfono

100 - 14000 Hz

Gestione delle chiamate

Guida vocale

HD Voice

Yes

HearThrough

Interruttore on/off

Larghezza

167 mm

Larghezza (pollici)

16.7 cm (6.57")

Larghezza confezione

185 mm

Materiale dei cuscinetti auricolari

Polyurethane (PU)

Materiale della scocca

Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)

Microfono MEMS (sistema micro-elettro-meccanico)

Yes

Modalità di indossamento

Head-band

Numero di microfoni

Ottimizzato per

Microsoft Teams

Paese di origine

China

Peso

152 g

Porta di ricarica USB Type-C

Porta USB

USB Type-C / USB Type-A

Potenza massima in ingresso

30 mW

Profilo di accesso alla rubrica (PBAP)

Profondità

167 mm

Profondità (pollici)

16.7 cm (6.57")

Profondità confezione

50 mm

Radio FM

Regolazione automatica del volume

Ricarica rapida

Ricondizionato

Riduzione del rumore

Yes

Riduzione della pressione nell'orecchio

Risposta in frequenza (modalità conversazione)

100 - 14000 Hz

Risposta in frequenza (modalità musica)

50 - 20000 Hz

Sacchetto

Yes

Scheda di garanzia

Yes

Scheda di sicurezza

Yes

Sensibilità del microfono

-26 dB

Sensore a conduzione ossea

Sensore di movimento

Spegnimento automatico

Supporto di ricarica

Surround virtuale

Tecnologia di connettività

Wired

Temperatura di esercizio (T-T)

14 - 131 °F

Temperatura di stoccaggio (T-T)

-5 - 55 °C

Tipo di cuffie

Binaural

Tipo di cuscinetto auricolare

Single size leatherette cushion

Tipo di microfono

Boom

Tipo di prodotto

Headset

Tipo di unità di controllo

In-line control unit

Unità driver

2 cm

Utilizzo consigliato

Office/Call center

Vivavoce

Brochure

Apri documento

Storico prezzi degli ultimi 6 mesi

Jabra Engage 50 II - (50 II Link) USB-C/A MS Stereo

Attuale

194,88 €

Minimo

194,88 €

Massimo

218,76 €

Variazione 24 h

-1,03 € -1%

Settimana

-2,70 € -1%

Mese

-1,71 € -1%

Jabra Engage 50 II - (50 II Link) USB-C/A MS Stereo

Fai una domanda su questo prodotto

Spedizioni e resi

A headset that’s got your back

It’s not rocket science. But it is very clever.

Magic mic

Great comfort isn’t a given. It’s engineered.

One tough cookie (well, headset)

Every caller, crystal clear

Healthy ears. Happy agents.

Smooth operator

Ditch missed calls

Plays well with others

Protect your focus

How to use

Recommendations

Brochure

Prodotti più popolari in questa categoria

Jabra Engage 50 II - (50 II Link) USB-C/A MS Stereo

Fai una domanda su questo prodotto

Spedizioni e resi

A headset that’s got your back

It’s not rocket science. But it is very clever.

Magic mic

Great comfort isn’t a given. It’s engineered.

One tough cookie (well, headset)

Every caller, crystal clear

Healthy ears. Happy agents.

Smooth operator

Ditch missed calls

Plays well with others

Protect your focus

How to use

Recommendations

Brochure

Prodotti più popolari in questa categoria

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